People aren't cashing in the frequent flyer miles - 2004 saw a drop of 2.1% in the number of FF tickets.
Because airlines must report the approximate cash value of future reward tickets to the SEC as a liability, they want people to cash in their miles for FF tickets and many have revised their policies to make it easier to do so.
If you want a good primer on your various frequent flyer programs or want to compare the policies of various airlines, do get a copy of today's - August 9 -Wall St. Journal
The Cranky Consumer in Checking When Air Miles Expire has a great chart with threshold and expiration policies nicely laid out,
Posted by Jill Fallon at August 9, 2005 08:49 PM | Permalink