Legacy Matters
HORROR: American Airlines Sued Over Missing Body
It was Miguel Olaya's worst nightmare.
Not only had his wife of 26 years died of cancer, but he says American Airlines lost her body when it was time to bury her in their native Ecuador.
Olaya is a proud man. But when we was asked what he told his 16-year-old daughter, Laura, about how for several days American Airlines apparently could not tell them what happened to his wife Teresa's body while they waited to bury her in Ecuador, after flying in from New York, well, he struggled to maintain his composure. He didn't want to break down in front of a camera, but clearly he was torn up inside.
He managed to get out "Que estamos sufriendo. Translation: "We are suffering."
His wife of 26 years died of cancer, and after a viewing at De Riso funeral home in Brooklyn, the funeral home arranged with American Airlines to fly the body to Ecuador.
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Attorney Christopher Robles: "It appears from what we know about the state of the body when it arrives in Ecuador, that the body was not refrigerated. It was not kept the way a body would need to be kept."